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Tri-8, Inc. CTO Dan Yost addresses the media on behalf of the Chicago Teachers Union after laptops containing 40,000 Social Security Numbers were stolen. Click for video.

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Posts Tagged ‘data security’

OHSU laptop stolen from Chicago hotel room

Saturday, December 13th, 2008

Oregon Health and Science University reported a laptop theft earlier this week. Apparently an employee, who traveled to Chicago, had left the laptop unprotected in a hotel room. As it was easily accessible, the laptop was stolen.

Now OHSU is mailing about 890 patients, whose information was stored on the laptop, detailing the theft. Jim Newman, the OHSU media contact, remarked, “The laptop was password-protected, and officials are unsure how much patient information was left undeleted on the hard drive” (as written in Peter Korn’s article at The Outlook Online). He also noted that the laptop did not contain Social Security numbers, diagnoses or treatments for any of the patients.

However, the laptop did contain patient names, telephone numbers, birth dates, medical diagnoses and treatment categories.

The laptop was password protected, and OHSU officials agree that the information stored on the laptop would not be enough for the theft of any patients identities. However, the information could be used to call OHSU and retrieve further information on a patient. In preparation, the hospital has flagged all of the names, so if a call is made regarding any of the approximately 890 patients, it will be monitored and authenticated.

OHSU officials noted that this theft was not targeted, in their opinions, because another laptop and other personal items were also stolen. Newman suggested that the hard drives were probably wiped clean and sold for profit.

Though Newman seems optimistic, the entire situation would definitely put my back up. Had OHSU been prepared with technology like MyLaptopGPS laptop tracking, all 890 patients could rest easy tonight knowing exactly where their information was.

How Laptop Theft is Eating at your Customer Base

Tuesday, November 4th, 2008

One stolen laptop. Unlimited data up for grabs. But what should you really be concerned about?

Well, if you’re a business owner, take a look at your customers. A recent study by the Ponemon Institute indicates that after a data breach, almost one-third of the customers notified terminate their relationship with the company.

In Sue Poremba’s article on the NewsFactor Network, she details how more often than not, a data breach happens inside the company. Since companies are so concerned with outside data breaches, or potential virus infections, it’s a lot easier for IT personnel to overlook what’s going on behind closed doors rather than outside.

If you’ve been reading this blog, chances are you came across the entry about the Intel robbery. A man who worked for Intel allegedly stole files from the company’s database because he still had internal access despite the fact that he left the company. Poremba explains, “Too often, when an employee leaves a company or even transfers from one department to another, the person’s account isn’t closed or changed.” This is, as Poremba continues to describe, “perhaps the biggest breakdown in database auditing.”

Fraud concerning customer and propriety data is the number one reason for financial loss among companies. And on top of that, most breaches happen from the inside.

Now, let’s not all jump to the big S conclusion (…sabotage), but companies should still take note that your customer base can significantly drop — yes, up to one-third — when data breach occurs.

Protection like the security options offered by MyLaptopGPS can recover your data and help maintain your customer base. And certainly it’s better to be safe than sorry for yourself.